Refund Policy
Last Updated: 30th June 2024
Thank you for choosing Radar Vectors! We are committed to providing a valuable educational experience. If you are not completely satisfied with your purchase, we’re here to help.
1. Eligibility for Refunds
We offer refunds under certain conditions. To be eligible for a refund, you must meet the following criteria:
- The request for a refund is made within 7 days of the purchase date.
- The user has not completed more than 5% of the course or educational content.
- The refund request is accompanied by a valid reason for dissatisfaction (e.g., technical issues, content not as described).
2. Non-Refundable Items
Certain types of purchases are non-refundable:
- Subscription fees for the current billing cycle.
- In-app purchases of supplementary materials or one-time services.
- Any promotional or discounted purchases.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact our customer support team at info@radarvectors.com
- Provide your purchase details (e.g., order number, purchase date).
- Explain the reason for your refund request and include any relevant screenshots or supporting documents.
4. Processing Refunds
Once we receive your refund request, we will review it and notify you of the status within 15 business days. If your request is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
5. Partial Refunds
In certain situations, only partial refunds may be granted:
- If a course or educational content has been partially accessed or used.
6. Subscriptions
For subscription-based services:
- You can cancel your subscription at any time. However, the cancellation will take effect at the end of the current billing period.
- If you cancel within 2 days of subscribing, you may be eligible for a full refund for that period.
- After 2 days, no refunds will be issued for the current billing cycle.
7. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page with an updated date. It is your responsibility to review this policy periodically.
8. Contact Us
If you have any questions about our Refund Policy, please contact us at:
